Shipping policy
Order Processing
All orders are processed within 1-2 business days (Monday-Saturday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping
We offer the following shipping options within the United States:
Standard Shipping
· 5-7 business days
Expedited Shipping
· 2-3 business days
Overnight Shipping
· Next business day
· Orders must be placed before 12 PM EST for same-day processing
International Shipping
We currently ship to Canada, UK, Australia, and EU countries. International delivery times vary by destination:
International customers are responsible for any customs fees, import duties, and taxes that may apply.
Shipping Carriers
We partner with trusted carriers including:
· USPS (United States Postal Service)
· UPS (United Parcel Service)
· FedEx
DHL Express: Our recommended service for its speed and reliability.
The carrier used for your order will be selected based on the best combination of price and delivery speed.
Shipping Calculations
Shipping costs are calculated at checkout based on:
· Package weight and dimensions
· Delivery destination
· Shipping method selected
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
Shipping Restrictions
Signature Required: All orders over $300 require a signature upon delivery for security.
Address Accuracy: Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Holiday Shipping
During peak holiday seasons, processing times may be extended by 1-2 business days. We will notify customers of any delays via email and on our website.
Damaged or Lost Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of delivery at contact thesharpedges45@gmail.com with your order number and photos of the damaged items/packaging.
Contact Us
For any shipping-related questions, please contact us at:
contact thesharpedges45@gmail.com
We typically respond within 24 hours during business days(Monday-Saturday